pad

[ Home > SiteMap > Shipping & Returns ]

SALES: All sales final after payment or credit verification has been approved.

RETURNS: All returned merchandise must be received within 3 days and are subject to a 25% restocking fee plus freight and handling charges. No returned merchandize shall be received by the seller without authorization.

DAMAGE CLAIMS: All claims for breakage and/or damage, whether concealed or obvious, must be reported immediately by the purchaser to the carrier and seller. All merchandize damaged during shipping must be received by the seller within 3 days. Failure by the purchaser to report any claims for breakage and/or damage within 3 days shall cause the purchaser to waive the claims. When a damage claim is made, purchaser may be entitled to reshipment of merchandize. Purchaser will not be entitled to a refund without approval of seller.

WARRANTY: No oral or statutory or implied warranties other than of title shall apply to the merchandise sold by the seller to the purchaser. All parts carry a 1 year warranty. Warranty does not cover damages caused by the purchaser.

SELLER'S LIMITED LIABILITY: In no event shall seller be liable for consequential, special, incidental, punitive or contingent damages of any nature. In no event shall seller be liable any interruption of operations, loss of anticipated profits, injury to business or reputation. The seller's liability is limited to the purchase price.

DELIVERY: All orders will be shipped within 3~5 days. Purchaser agrees to authorize any person receiving delivery to sign delivery receipt for purchaser. If purchaser is unable to accept delivery, then an additional delivery surcharge will be added before re-delivery.

ADDITIONAL TERMS: All California residents must pay 8.25% sales tax. Residents of continental United States must pay shipping and handling charge: $35 for size 13"H X 32"W; $40 for size 18"H X 32"W; $40 for size 20"H X 37"W; $40 for size 31"H X 24"W. Residents of Hawaii and Alaska must pay additional air service shipping charge. Please contact us about the shipping charge. sales@buy-neon.com